Frequently Asked Questions

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How can I reserve a Campsite? 

If you are just looking to book 1 campsite, there are 2 ways to make a reservation.

You can give us a call, and we'll be happy to help you find a site that meets your needs. Most weekends require a 50% deposit, but holiday weekends we do ask for payment in full when you make the reservation.

You can reserve online by clicking this link here. Online reservations require payment in full at time of reservation, so you'll want to have your debit or credit card ready.

 

What's the best way to reserve as a Group?

Give us a call, and we'll be happy to help you find a group site or a block of single sites that meets your needs.

If you'd like, we can put the entire 50% deposit on one card OR

We can put a temporary hold on your group's sites for 10 days, but we must receive payment by check or credit card within 10 days of making the hold in order to turn it into a confirmed reservation.  

If you book online, all sites will need to be paid in full. 

If you reserve over the phone, most weekends require a 50% deposit, but holiday weekends we do ask for payment in full when you make the reservation.

 

What kind of payments do you accept for deposits?

We accept Visa, Mastercard, Discover, and American Express

If you would like to pay by check, just ask and we will work with you.

Reservations made over the phone require at least a 50% deposit, unless you're coming on a holiday weekend- then we do ask for payment in full. 

Reservations made online require payment in full.

What if I need to cancel my reservation?

No problem. Give us a call and let us know 14 days or more before you arrive and you get your whole deposit refunded minus a $7 processing fee. 

 

How old do I have to be to rent a site?

Anyone age 21 to 121 are welcome to reserve a site with us. If you're under 21, then we're gonna need to talk to your parents (and sorry, but you gotta bring those parents camping, too! Folks under 21 can't camp without their parents).

 

 

What time can I arrive and start the fun?

Campsites- Check-In 4pm/ Check-Out 3pm

Cabins- Check-In 3pm/ Check-Out 10am

Need an early check-in or a late check-out? Give our friendly staff a call and we'll see what we can work out!

 

We're bringing a trailer. Can we also set up a tent on our site?

Yes! You can set up multiple tents or you can combine a tent and a trailer on a single site at no additional cost!

 

How do I know how many sites to rent?

When considering how many sites you will need, here's what you need to keep in mind:

You need to have 4 adults or less on a single site. An adult is anyone 18 & older- but keep in mind all 4 adults are included in the site rental. No extra fees!

You can only have 1 camping trailer on a single site. A camping trailer is a pop-up, travel trailer, 5th wheel, motorhome, etc. But keep in mind you can add a tent with your trailer for no extra fee.

Depending on the size of your camping units, you may only be able to fit one car on the site. But we do have extra overflow parking available at no extra cost- just keep in mind you may have to walk a little ways to get to a car in overflow parking. 

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We don't have a trailer. Do you rent any cabins?

Yes! We rent deluxe cabins that sleep 6, and feature a bathroom with a shower, and a kitchen with a full size refrigerator, Keurig Coffee maker, toaster, stove, microwave, and a full set of kitchen utensils.  

 

How can I reserve a Cabin? 

Give us a call, and we'll be happy to help you find a cabin that meets your needs.

Cabin reservations require at least a 50% deposit, unless you're coming on a holiday weekend- then we do ask for payment in full. If you book a cabin online, you will need to pay in full as well. 

We accept Visa, Mastercard, Discover, and American Express

If you would like to pay by check, we can put a temporary hold on a site for 10 days, but we must receive the check within 10 days of making the hold in order to turn it into a confirmed reservation.

 

What kind of payments do you accept for deposits?

We accept Visa, Mastercard, Discover, and American Express

If you would like to pay by check, we can put a temporary hold on a site for 10 days, but we must receive the check within 10 days of making the hold in order to turn it into a confirmed reservation.

Reservations made over the phone require at least a 50% deposit, unless you're coming on a holiday weekend- then we do ask for payment in full. 

Reservations made online require payment in full.

What if I need to cancel my reservation?

No problem. Give us a call and let us know 14 days or more before you arrive and you get your whole deposit refunded minus a $7 processing fee. 

 

How old do I have to be to rent a cabin?

Anyone age 21 to 121 are welcome to reserve a cabin with us. If you're under 21, then we're gonna need to talk to your parents (and sorry, but you gotta bring those parents camping, too! Folks under 21 can't camp without their parents).

What types of cabins do you have?

All of our cabins sleep up 6 or more people and feature a bathroom with a shower and a well-equipped kitchen. We do not offer rustic or primitive cabins at this time.

What's the difference between a Deluxe and Premium Deluxe Cabin?

All of our cabins sleep up 6 or more people and feature a bathroom with a shower and a well-equipped kitchen.  We do not offer rustic or primitive cabins at this time.

 

If you opt for a Premium Deluxe Cabin, you can enjoy:

  • a larger deck

  • an electric fireplace in the living room

  • a larger TV with a Blu-ray player

  • a larger water heater

 

We're coming up and renting a cabin. What should we know before we come?

  • The cabins sleep 6, and trust us- they really only fit 6 people. It's up to you how many adults and kids stay in the cabin, but keep in mind it's 6 people total.

  • Please, no smoking in any of the cabins.

  • Pets are wonderful, but not always easy on folks' allergies. We welcome pets in the our pet-friendly cabins only. These include Otter, Badger, Birch, and Fox.

  • We provide kitchen utensils, but please bring along linens. Sheets, towels- and don't forget dishcloths! Sizes of beds vary in each cabin, so if you're not sure what size sheets to bring, give us a call. And if you forget your linens, we do have some sets we can rent to you.

  • For your culinary enjoyment, each cabin has a refrigerator, microwave, and stove. You can also cook alfresco with a firepit and grill, too. 

  • We don't provide daily housekeeping- but we'll gladly show your teenagers where the mop and broom is kept.

  • Cabin check-in time is 3pm, and check-out is 10am to allow housekeeping time to prepare cabins between guests. 

 

I'm staying in a cabin? Can I bring my pet?

Pets are wonderful, but not always easy on folks' allergies. We welcome pets in the our pet-friendly cabins only. These include Otter, Badger, Birch, and Fox.

What time can I arrive and start the fun?

Campsites- Check-In 4pm/ Check-Out 3pm

Cabins- Check-In 3pm/ Check-Out 10am

Need an early check-in or a late check-out? Give our friendly staff a call and we'll see what we can work out!

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Do we need wristbands to use the pools or jumping pillow?

No! We do not charge extra for the fun amenities or activities. The main exceptions to this are if you want to rent something such as a golf cart, pedal cart, or boat, or if you want to do an activity that includes food or higher priced items, such as ice cream socials or ceramics. For more information, see our Amenities Page. ​

Do you charge a resort fee?

Nope!

What types of extra fees should I expect?

We're glad you asked! Nobody likes paying extra fees, so here at Lake Arrowhead, we don't do wristbands or hidden fees. We want you to know right from the beginning what your vacation will cost.

 

Included in your site rental at no extra cost:

  • Jumping pillow 

  • Activities packed with Family Fun! 

  • 2 Pools

  • Swimming Area on Lake Puckaway

  • Fishing Pond

  • Playground 

  • Lighted Basketball Court

  • Lighted Volleyball Court

  • 4 adults 

  • As many kids (under 18) as those 4 adults think they can handle

  • Overflow parking for extra vehicles

  • Boat Parking

  • Boat launch

  • Lagoon- keep you boat in the water in our lagoon as long as you are staying with us.

 

If you do encounter extra fees, it would be for services you would probably expect to pay for, such as:

  • If you have more than 4 adults overnight, you will need to rent an extra site.

  • If you have friends stop by for the day and there more than 4 adults total for your site, extra adults cost $6 per day. 

  • Boat Rentals, Golf Cart Rentals, and Pedal Cart Rentals are available for an additional fee.

  • Arcade games require tokens that must be purchased

  • We do sometimes charge a small fee for activities that involve food or that involve high value products or services. Examples of these activities would be an ice cream social, chair massages, or waterproof shimmer tattoos.

  • Some events will have optional additions for which we charge a small fee. For example every kid can make one free craft at craft time, but must pay for additional crafts. Another example would be tie dye activities; if you bring your own clothing, the activity is free, but if you would like to purchase shirts from us, there's a small fee to cover the cost of the shirt. 

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Can I bring my pet?

Yes! We know pets want to take part in the family fun, too!

 

A few guidelines to keep in mind:

  • Keep pets leashed.

  • Pick up Pet Poop Promptly.

  • Don’t let Rover get lonely… don’t leave your pet unattended.

  • Please keep your pets outside of buildings and the pool fence.

  • Pets only allowed in Pet-Friendly Cabins. All other cabins are pet-free areas.

  • We know Rover likes to play too, but please don’t take him on the Jumping Pillow or playground equipment.

I'm staying in a cabin? Can I bring my pet?

Pets are wonderful, but not always easy on folks' allergies. We welcome pets in the our pet-friendly cabins only. These include Otter, Badger, Birch, and Fox.

Do you restrict dog breeds?

No. We do allow all breeds of dogs as long as the owners follow our pet guideline. Aggressive dogs are not allowed.

For more information, see our Policies & Guidelines Page. 

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How many people can stay overnight on my site?

We allow 4 adults to spend the night on a single site, and as many children as you think you can handle. There are no extra fees for 4 adults and their children on a site. Group sites are allowed 4 adults per camping unit on the site. 

 

Can I have friends come visit me who are not staying overnight?

Yes! Each single site can have a total of 4 adults on the site overnight without any extra fees. If you only have 2 adults on your site, your day visitors can count as the 3rd and 4th adults. If you already have 4 adults staying on your site, then your day visitors can just pay $6/ adult as a visiting fee. We don't charge for kids under 18 or vehicles, and if they need to use overflow parking because your site is full, we can help them find parking for no extra charge.

 

All visitors do need to stop at the store, so we can greet them, can register their vehicle, and make sure they know where to find you!

All extra-terrestrial visitors must get management approval before entering the park and will be approved on a case-by-case basis. 

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What types of other rentals do you have?

We rent:

  • Pedal Carts & bikes

  • Golf carts

  • Kayaks

  • Canoes

  • Stand-Up Paddle Boards

  • Corcls

  • Fishing boats

  • Pontoon boats

For more information, see our Equipment Rentals Page. 

Can I bring in my own Golf Cart?

Yes! Yes! In general we allow regular electric carts. We do often allow quiet gasoline carts for overnight reservations only if they are very quiet. For seasonals all golf carts do need to be electric and need to be approved by us before they are purchased and brought in.  

 

If you're bringing your own golf cart, it should have:

  • Headlights

  • Insurance

  • A licensed driver in the driver's seat (sorry kids- but you can always rent a pedal cart!)

  • Everyone firmly seated on their bum

 

Safety first, folks! Carts have to obey the 5 mph speed limit. 

Seasonals should check with the management before bringing in or buying a golf cart.
 

Can I bring my atv, gator, or utv?

Mini bikes, ATVs, and any gas-powered vehicles that are not street legal aren’t allowed to be driven in the campground.

 

 

Can I bring my boat?  

Yes! Lake Puckaway is on the Fox River chain and great for boating and fishing. Just keep in mind that we are on a sand bar here on the north shore, and we recommend that you trim your motor up really high for the first 100 yards out of the lagoon. If your motor doesn't trim up, you might have difficulty getting over the sand bar. 

We have a privately-owned boat launch that is included in the site rental. You are also welcome to keep your boat in the water in our lagoon while your staying with us. For your convenience, we do sell gasoline up at our convenience store.

Lake Puckaway also has some fun areas for kayaking and canoeing, and you can often spot wildlife in some of the marshy areas of the lake.. Feel free to ask our friendly staff for recommendations on where to explore! For more information on Lake Puckaway, visit our Lake Puckaway page.

All boaters are invited to stop up in the store for a complimentary map of Lake Puckaway.

Lake Arrowhead is a small 2.5 acre lake and not suitable for motorized boats. Campers who bring non-motorized boats, such as kayaks or canoes are welcome to use them on Lake Arrowhead but please do not fish from boats in Lake Arrowhead- shore fishing only. 

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What should I do in case of Severe Weather?

We put in an order for sunny & 75 degrees  all week, but in case the server messes up our order and we get bad weather…
• Listen to the radio or watch local TV stations for the latest weather information.
• If you need to take shelter, the best place to be is the cement block shower building next to the pool.

Local Radio Stations: Portage- 100.1FM      Madison- 94.9FM
Madison TV Stations: 3, 15, 21, 27, 47, 57
Emergency/Weather Frequency: 162.450

Your Location:
Lake Arrowhead Campground
W781 Fox Court
Montello, WI 53949

We are located in Eastern Marquette and Western Green Lake Counties.

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Do you have a quiet time?

Yes! We are family-oriented campground, and we want everyone to be able to get some R&R. Quiet Hours are from 11pm-7am. After 11pm, please be reasonably quiet and turn off music, and please keep kids under 18 supervised at the campsite. We do have security on weekends in the summer to help keep quiet hours peaceful.

 

 

Can we consume alcohol at the campground?

Camping and beer go together, but please enjoy responsibly. Excessive drinking may result in your neighbors hiding your beer cooler. 

Click for more information on Policies & Guidelines

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What is your policy on masks?

Please consider wearing a mask when you enter our store and bathrooms and when moving around at activities. Masks are optional outdoors in public spaces in the campground.

Can we get together with our friends?

Yes! It is entirely up to you and your friends if you want to mask or social distance. That being said, please be respectful of others and mindful that they may want to social distance. 

Is your store open?

Yes! Feel free to enter the store to browse. We also have contactless delivery as an option for our store merchandise, where you order through Campers App and we deliver to your site. You can also order through our intercom outside and make your purchase at the pick up window.